Tricare Online West – TRICARE® Self-Service Options: An overview of using secure online self-service options. Attention Introducer: To ensure that the beneficiaries of TRICARE receive it.

Presentation on the theme: “TRICARE® Self-Service Option: Overview of Using the Secure Online Self-Service Option Presentation Note: To Ensure TRICARE Beneficiaries Receive.” – Presentation Transcript:

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Note to presenters: To ensure that Tricare beneficiaries receive the most up-to-date information on health benefits, you should obtain the latest version update before each presentation. Updates are continually updated as performance changes. Tip for presenters: Read the latest information, including notes, before your presentation. Delete slides that don’t apply to your audience. Review the “Other important information” instructional slides and the cost information slides above to identify which slides to add to your presentation. Present information in a presentation “slideshow” setting. TRICARE Resources: Visit us to view, print, or download a copy of TRICARE educational materials. Recommended resources include factsheets on the beneficiary registration website and overview of service resources. Estimated briefing time: 45 minutes. Who: TRICARE recipients living in the United States. Purpose of information session: Inform beneficiaries about secure online self-service options. Moderator Options Comments: Welcome to the TRICARE self-service options update. The purpose of today’s talk is to give you a general understanding of how to securely log in and use online self-service options.

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In today’s briefing, we will explain what TRICARE is and the self-service options available online. These include: Using the “I would like to…” section of the registration options or purchasing the TRICARE program Beneficiaries Using Web Registration Additional use of milConnect Access Customer Service Resources TRICARE Regional Contractors Slide 2

TRICARE is a unified health care program for active duty military, veterans, National Guard and Reserve officers, Medal of Honor recipients, family members, survivors, and eligible former spouses. TRICARE integrates the medical resources of the military health system, including military hospitals and clinics, with a network of civilian medical professionals, institutions, pharmacies, and health care providers to promote, protect, maintain, and restore human health. To do. Care TRICARE offers a variety of health insurance plans, dental programs, and pharmacy benefits to eligible beneficiaries.

Tricare is available worldwide. There are three TRICARE regions in the United States (TRICARE North, TRICARE South, and TRICARE West), and one international region has three areas (TRICARE Eurasia-Africa, TRICARE Latin America and Canada, and TRICARE Pacific). TRICARE benefits are the same no matter where you live, but customer service contact information varies by region. TRICARE works with private regional contractors to manage his TRICARE medical benefits in four regions. Health Net Federation Services, LLC manages services for the northern region. Humana Military manages performance in the southern region. UnitedHealthcare Military & Veterans administers benefits in the Western region. International SOS Government Services, Inc. manages the service internationally. Your primary source of information and assistance regarding TRICARE benefits is your local contractor. Each local contractor operates a website and a toll-free customer service call center to assist with questions and concerns regarding topics such as eligibility, referrals, pre-approvals, billing, appeals, and fraud. TRICARE’s dental and pharmacy benefits are managed by a separate contractor. For more information, see and. Click here to learn more about overseas benefits.

Because the TRICARE website is only a public information website open to anyone with Internet access, any actions that require registration and access to personal information will be done through the secure TRICARE partner website. These websites require a secure login and are maintained by the Department of Defense (DoD) and the medical, dental, and pharmaceutical contractors that administer TRICARE benefits. You can use partner sites to access your information and use many secure online services. However, each location may have different registration requirements. To access you will often need: Common Access Card or CAC. Defense Finance and Accounting Service (DFAS), myPay Personal Identification Number or PIN. or the Department of Defense Self-Service Login or DS Login. Why is there no single character? TRICARE benefits are administered by the Department of Defense and private contractors, many of which have their own websites and electronic systems. Self-service options may require access to several different websites, but provide a portal to all of these resources.

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Fortunately, you can access all the links for managing your TRICARE information and registration through the “…” section on the home page of the TRICARE website. The TRICARE website allows you to manage your benefits at home or on the go through a secure TRICARE partner website. The “I want to…” section connects you to a public, secure website where you can: make a reservation. Please find a doctor. View transfers and pre-approvals. Change GP or PCM. Sign up for or purchase a plan. Manage Your Prescription Claims You can see these options and many others on the TRICARE website. This website is also optimized for mobile devices. 8th place

Let’s take a look at one of the most important actions you need to take: registering or changing your registration. To get started, select “Sign up or buy a plan” from the “I want to…” menu.

Once you make your selection, you can choose from a variety of TRICARE program options that are best for you or your family. Here’s how to enroll in programs like TRICARE Prime. This program is required for active duty military personnel and may be available to other eligible military personnel. Ten

Before you start signing up for TRICARE Prime, first check your zip code to see if you live in a Prime Service Area (PSA). A PSA is a geographic area where TRICARE Prime is offered, typically located near a military hospital or clinic. If you live in PSA, choose PCM. PCMs may be located in military hospitals and clinics. If a military PCM is not available, it may be located at a civilian TRICARE network provider within the PSA. If you don’t live in a PSA, select Plan Finder to learn more about TRICARE program options.

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There are three ways to enroll in TRICARE Prime: Online: Because the military office, not TRICARE, determines his TRICARE eligibility, online enrollment in TRICARE Prime is a Department of Defense service called Beneficiary Web Enrollment (BWE). This will be done through the website. BWE’s website securely links to personal information in the Defense Enrollment Eligibility Reporting System (DEERS), a database of military personnel and dependents worldwide who are eligible for military benefits. To register with BWE, you will need a CAC, DFAS myPay PIN, or DS logon. These logging methods are explained later in this briefing. Phone: Call your local contractor. Email: Download the TRICARE Prime Primary Care Manager (PCM) Registration and Opt-Out Change Form (DD Form 2876) and mail it to your local contractor.

The BWE website is a secure portal where eligible Her TRICARE beneficiaries in the United States can enroll or opt out of Her TRICARE Prime or Her TRICARE Young Adult Option, select or change their PCM, and enroll in the TRICARE Dental Option. is. A beneficiary can also update her DEERS contact information using BWE. Please note that you must first log in to access BWE. If you would like a demonstration of how to use this website, please select “BWE Demo” at the bottom of the home page.

To access many of the secure self-service options available at BWE, you must register as follows: DS Logon. Available to all spouses and other beneficiaries over the age of 18. CAC: Includes all military and civilian personnel in the Department of Defense. Or DFAS myPay PIN. Provides access to payment information and can be used if you do not have CAC. DS Logon is especially useful if you have family members who need access to personal health information or important TRICARE communications. Log in to the login page using your DS Logon, CAC, or DFAS myPay PIN. If you need help, select “Help Center” at the top of the BWE login page.

This slide shows the registration options available for each beneficiary category. Service members can use one of three options including CAC, DFAS myPay PIN, or DS Logon. Retired service members can typically use either myPay DFAS PIN or Logon DS. Other eligible family members, such as spouses, surviving spouses, and children over the age of 18, typically require Logon DS for access. DS Registration provides access to military members, veterans, and other eligible family members. Note: U.S. Coast Guard, U.S. Public Health Service Commissioned Forces, and National Oceanic and Atmospheric Administration employees do not receive payments through DFAS and should not use the DFAS myPay PIN.

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DS registration is available to anyone who is TRICARE eligible. People who don’t have a CAC or DFAS myPay PIN (such as family members) can now use DS Login to access their secure health information. Sponsors can receive her DS registration

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